Get in touch

Email

support@filoshi.com, for purchases, license keys, downloads and refunds (within 30 days, see the refund policy). Write from the address you bought with, or include your order number. We aim to answer within two business days.

Report an issue or ask for a format

Bugs, failed conversions, format and feature requests go to the public Filoshi-Support repository on GitHub. Open an issue and pick the form that fits; include your Filoshi version (Settings → About), your Windows version, the source and target format and the exact error text. Questions go to its Discussions.

Issues are public: never post a license key, an order number or a private file there.

Security problems

Please report them privately to support@filoshi.com, with SECURITY in the subject line, not in a public issue.

Who you are writing to

Filoshi is made by one independent developer. More about Filoshi.